Three businesses earn 12th straight Spectrum Award for customer service

By AI, Created 11:05 AM UTC, May 20, 2026, /AGP/ – City Beat News gave Advanced Spine & Sports Care, Shear Genius Salon and Cheapskates Action Sports Bar their 12th consecutive Spectrum Awards for customer satisfaction. The honor highlights how the award program uses consumer feedback and review data to identify service providers that consistently meet or exceed expectations.

Why it matters: - The Spectrum Award is meant to signal strong customer and patient service across industries. - A 12th straight win suggests these businesses have sustained service quality over many years, not just one strong review cycle. - City Beat News says consumers use the award as a trusted indicator when choosing providers that can meet or exceed expectations.

What happened: - City Beat News recognized three businesses with their 12th consecutive Spectrum Awards for Outstanding Customer Service. - The honorees are Advanced Spine & Sports Care in Chicago, Shear Genius Salon in Norwalk, Connecticut, and Cheapskates Action Sports Bar in Arvada, Colorado. - City Beat News and The Stirling Center for Excellence are based in Lapeer, Michigan.

The details: - Advanced Spine & Sports Care provides non-surgical treatment options for pain, immobility and other conditions that limit daily life. - The Chicago practice has operated for more than 25 years and offers chiropractic adjustments, spinal decompression, physical therapy and other services. - Shear Genius Salon offers haircuts, coloring, balayage, highlights and keratin treatments tailored to a client’s face shape, features, skin tone and lifestyle. - The Norwalk salon also markets a relaxed setting where clients can have a cappuccino or a glass of wine during an appointment. - Cheapskates Action Sports Bar has operated since 2011 in Olde Town Arvada. - The bar serves food, brews and sports, with breakfast items, burgers, a football menu, karaoke on Wednesdays and brunch on Saturdays and Sundays. - More information is available on each award page: Advanced Spine & Sports Care’s award page, Shear Genius Salon’s award page and Cheapskates Action Sports Bar’s award page. - City Beat News can be reached at 866-732-9800 or online. - The Stirling Center for Excellence lists its site as stirlingcenter.org.

Between the lines: - City Beat News says its award process is built to reflect the consumer voice rather than a single anecdote or complaint. - The rating system combines nominations, online reviews, surveys, blogs, social networks, business-rating services and other honors and accolades. - The company says that aggregation helps provide a fuller picture and reduces the impact of unfounded negative commentary from unhappy employees or competitors. - The Stirling Center supports excellence through courses, team training, executive coaching, articles and case studies.

What’s next: - City Beat News says it continues taking nominations for companies and service providers that deliver top-tier service. - The award program will keep identifying businesses that earn high rankings through its proprietary research and evaluation system. - The Stirling Center says it will continue recognizing service excellence across business and service fields.

The bottom line: - The three winners now hold 12 straight Spectrum Awards, marking a long-running pattern of customer approval rather than a one-time honor.